hats and hats

they can all be found right here.

[a little shameless self promotion never hurt right?]

am i going to be in trouble for this?

so i just listed a few items in my etsy shop....

and i found the 'recently listed' feed.

then i put it on full screen.

and watched it fill up with handmade goodness.

rats.

i do not think i ever should have found that because really it is torture. torture torture.

i would like to have it all...ok?

the upside: it made me want to be wildly creative again [i've missed that].

STELLAR SERVICE

I had a bit of a scare today.

It started yesterday with a lovely Etsy conversation asking for the dimensions of a quilt in the shop. A little while later after sending them off, I got an email saying that I had an order...YAY!

I log into paypal and there is no transaction. Strange.

I send a convo thanking the buyer and said:
Nice right?

The buyer wrote back:

I'd also like to note here that in the order 'Kathy' asked that we embroider the baby's name on the quilt [which we lovingly do for no extra charge].

I log onto paypal today and there is still no transaction. The even stranger thing is that now I have an e-mail from paypal with a link asking me to 'click to claim the money.' So I click and I enter my username and password ... and when I look to my history there is still no transaction.

I decide that before I convo the buyer again I am going to call paypal and see if there is a glitch.

And there was.

The woman I spoke with was Lindsey. I hope that everyone that works at paypal is like her. She was super attentive and had me walk her through the scenario. Then she asked me to read the e-mail to her. As soon as I did she said "That e-mail is not from paypal."

Then I picked my jaw up off the floor.

Apparently this is a popular scam. People set up these 'mirror sites' in hopes of getting 3 things:

a.) your username;
b.) your password; and
c.) a free item [thinking you will send without payment].

Lindsey walked me through a few things like changing my password and security questions. Then she gave me a quick rundown of how paypal works [no one can EVER get your bank/credit card info - which is relieving]. Lindsey also told me a few things to look out for.

At the end of the conversation she had me send the email to spoof@paypal.com - they have a whole department that takes care of things like this. I also got a follow-up e-mail with some great paypal information and ways to protect against this in the future.

All is well that ends well. My account was not tampered with and I learned some valuable information.

PACKING & SHIPPING

Packing and shipping might be one of my most favorite parts about having an Etsy shop. I love thinking about how the recipient will feel when they open the envelope and see their treasures inside.

I honestly wouldn't want to spend my night any other way.

THE FIRST [of many]

First I'd like to say thank you for the kind words [and de-lurking] yesterday. It is those little things that make me really really want to write.

I've got a little surprise for today.

It is a shop update.

A small update, but an update.

Over the next few days I will be adding more items so...keep your eyes peeled.

And please please let me know if there is something you'd like to see in there but isn't. Ok?

I added a new section called 'Samples.' Basically, it will be a great place to get lux risa items at a little bit of a discount since they will be 'first additions.' It is always a little tough working with or on a new pattern and there are always little imperfections. The imperfections are not anything that compromise the integrity of the garment, they are just little oops here and there that no one [but me] will notice. Instead of having a growing pile of first additions hanging around, I'll put them in the shop!

So la la la. That is my great news of the day!

xo